Frequently Asked Questions
In many cases this can be assessed after an initial inspection and condition check. Some components can be restored, while for others the condition doesn't allow for a reliable repair. A final assessment is made after inspecting the specific part.
Yes. Parts for repair can be sent by courier to the Topmarkz address or to an Econt office in Plovdiv.
No. The form is not mandatory, but it's strongly recommended. Filling it out makes communication easier between the office, technicians and workshop, and allows the request to be processed faster and more clearly.
No. Topmarkz also works with customers from abroad, as well as with partners in various European countries.
For most services, we work with original components, since that's where a correct and reliable result can be achieved. For certain applications, we also offer our own in-house solutions, when that's a better fit for the specific vehicle.
This is one of the most important aspects of repairing adaptive shock absorbers. The goal is for the electronic damping control and the system's original function to remain fully operational.
Yes. The warranty depends on the type of component and service. For remanufactured air springs, Topmarkz offers a 2-year warranty with unlimited mileage, and for shock absorbers and compressors — a 1-year warranty with unlimited mileage.
No. Topmarkz works on passenger cars, SUVs, vans, campers, pickups, special-purpose and high-end vehicles, as well as rarer applications depending on the specific case.
Yes. In certain cases, Topmarkz can offer restoration, custom fabrication, or an alternative solution depending on the specific model and parts availability.
ECOS is an electronically controlled suspension system, developed and assembled in Plovdiv by the Topmarkz team. It's focused on greater comfort, better control, and improved adaptability across different driving conditions.